TEXT MESSAGING, INTERNET AND TOLL FREE TIP SERVICE LAUNCHED BY THE CITY OF MIDDLETOWN POLICE DEPARTMENT
April 3, 2009
Citizens of the City of Middletown can now help keep their community safer by providing anonymous tips to the City of Middletown Police Department by text message, internet and a toll free phone number.
For the first time, mobile phone users in the City of Middletown now have the ability to provide anonymous tips through the power of anonymous text messaging
The City of Middletown Police Department and Anderson Software, the industry leader in law enforcement tip management software and web applications, have joined together to provide this service which allows citizens to send anonymous tips by sending a text message from a mobile phone. To send an anonymous tip, the concerned citizen texts the keyword TIPS341 followed by their message to CRIMES(274637). A sample message would look like:
TIPS341 John Smith is in class at the Middletown High School with a gun in his backpack
This message is then sent to the number 274637 or CRIMES. In addition, citizens can also send anonymous tips on the internet at www.middletownpolice.com or by calling 1-877-341-TIPS(8477).
“The popularity of text messaging has created a significant opportunity for the public to help law enforcement agencies fight crime,” said Lt. Paul Rickard of the City of Middletown Police Department. “The ability for any citizen who owns a mobile phone to assist in anonymous crime solving can be a great resource".
"There is no doubt that this program will dramatically increase our crime solving capabilities” said Lt. Paul Rickard.
Using TipSoft Text Tips, information may be anonymously received and securely replied to with complete confidence. The service was built specifically to allow text messaging concerned citizens to remain anonymous by encrypting the text messages and routing them through several secure servers, protecting the personal details of the citizen.
TipSoft SMS also allows police to respond by text message to the originating cell phone without ever knowing the identity of the individual who left the tip. The user’s information is always given an alias and a unique ID before being sent. This secure application allows the concerned citizen and the investigator to have two-way dialog while always keeping the user’s identity completely anonymous.
The City of Middletown Police Department encourages everyone to report information about any non-urgent illegal activity, such as unsolved cases, vandalism, theft, the sale and distribution of drugs or information about crimes that are being planned in the community or schools.
TipSoft is currently used by NYPD, LAPD, Chicago Police Department, New Scotland Yard and across Canada. Additional information on TipSoft Text Tips can be found on the Web at http://www.middletownpolice.com/html/text_a_tip.html